It takes 5-9 business days for your order to be hand-dyed before it is ready to be shipped.
It takes 2-3 business days for your order to be shipped.
Shipping time depends on your selection at checkout and location. Please allow for potential shipping delays with Canada Post due to COVID-19 and holiday seasons.
In general, domestic shipments are in transit for 2 - 7 days. Orders shipped internationally are in transit for 4 - 22 days. This varies greatly depending on the courier you have selected. We are able to offer
a more specific estimate when you are choosing your courier at checkout.
We are not responsible for lost and/or stolen packages. Once your item has been shipped you will receive a confirmation email with tracking info. Allow 1 day for tracking info to update.
In the unfortunate event that your package goes missing, please contact your local post office immediately for record of non-delivered package(s). We will do our best to assist in tracking down its location. However, we are not responsible for lost packages showing confirmed delivery to the proper address.
For support, email us firstname.lastname@example.org
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